Refund policy

Returns

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Returns will be picked from the same address where the product is delivered. Feel free to try on a product but all we ask is that the product remains unused and is preserved in its original condition along with the tags and packaging.

There are two ways to return the product to us:

Pick up: In most locations, we offer a free pick up service.

Self-Ship: If we don't offer a pick up at your location. In such cases, we will refund the shipping costs provided the product meets the return policy and you have shared scan copy of the courier receipt with us.

To start a return, you can contact us at saintsinnerapparel2024@gmail.com. Once your return is accepted, we’ll send you a return shipping label, as well as instructions on pick-up.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.

You can always contact us for any return related questions at saintsinnerapparel2024@gmail.com.

Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at saintsinnerapparel2024@gmail.com.